Contact Centre Agents
Coverinaclick.ie is Ireland's low cost car insurance website for younger drivers. We focus on getting customers low cost quotes while still providing great customer service and policy benefits. Our expert team are car insurance specialists and have a wealth of knowledge in the motor insurance industry.
We are looking for enthusiastic and highly motivated Contact Centre Agents to expand our team.
The successful candidates will need to:
- Have strong customer service & communication skills
- Provide excellent service to clients by processing all enquiries in a friendly and efficient manner
- Have experience in cross-selling and upselling
- Work within a busy team environment and meet strict deadlines
- Have a positive attitude and the ability to work on your own initiative
- Have great attention to detail
- An APA or CIP qualification (or working towards either)
- Previous contact centre or insurance industry experience
- Familiarity with 'Relay' system desirable (but not essential)
This is an excellent opportunity for a positive and enthusiastic person. You will be based in our modern, open plan office in Terenure, Dublin 6w.
**We also have vacancies for Contact Centre Agents without experience. Full training and support offered**
CFM Group is an equal opportunities employer. City Financial Marketing Group Ltd T/A CFM Group is regulated by the Central Bank of Ireland.